Integrations

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We offer a variety of solutions to meet your needs. Bank of America's Healthcare Omni-Channel Gateway is an enterprise-grade payment platform with a proprietary, certified PCI-validated P2PE gateway. With cloud-based device management, including remote key injection and device encryption, merchant acquiring, and centralized reporting capabilities, our Healthcare Omni-Channel Gateway addresses the end-to-end payments needs of hospitals and enterprise health systems.

Our API and our cloud-based service makes it easy to include payment services. Your software can create transactions without storing, sending or processing credit card data, saving time and the cost of PCI Compliance!

Security

What is the Security Solution?

  1. SSL/TLS encapsulation of communication
  2. PCI validated P2PE solution
  3. Reduce Cardholder Data Environment scope
  4. Terminal to Gateway P2PE communication
  5. Certified key injection facility

What is in-Scope of the EMV and PCI DSS Bubble?

  1. Segmentation of the cardholder data environment (CDE)
  2. No direct communication of sensitive data through the PC or application

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway is SSL/TLS encapsulation of communication, PCI validated P2PE solution, Terminal to Gateway P2PE communication, Certified Injection facility, Reduced Cardholder Data Environment scope. Healthcare Omni-Channel Gateway API's provide Terminal communication, Easy RESTful API, Reporting tool. Control Center allows for Multi-Merchant mapping, Terminal management, Automatic Terminal management. IngEstate allows Remote terminal communication, Terminal software repository, Diagnostic log software.

What is Healthcare Omni-Channel Gateway

APIs

  • Terminal communication
  • Easy RESTful API
  • Reporting tool

Control Center

  • Multi-Merchant mapping
  • Terminal management
  • Automatic terminal updating

IngEstate

  • Remote terminal communication
  • Terminal software repository
  • Diagnostic log software

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway is SSL/TLS encapsulation of communication, PCI validated P2PE solution, Terminal to Gateway P2PE communication, Certified Injection facility, Reduced Cardholder Data Environment scope. Healthcare Omni-Channel Gateway API's provide Terminal communication, Easy RESTful API, Reporting tool. Control Center allows for Multi-Merchant mapping, Terminal management, Automatic Terminal management. IngEstate allows Remote terminal communication, Terminal software repository, Diagnostic log software.

EMV Supported Processors

  • TSYS
  • Fiserv
  • Elavon
  • WorldPay
  • HeartLand
  • Global Payment
  • Vantiv

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Multiple EMV supported processors are TYSY, Fiserv, Elavon, WorldPay, HeartLand, Global Payment, Vantiv. When Transaction is Initiated a request is sent to Healthcare Omni-Channel Gateway, Healthcare Omni-Channel Gateway initiates terminal application, Terminal accepts card data and sends to Gateway, Gateway communicates with processor, Gateway returns response to terminal, Terminal returns response to Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway sends results via Callback URL. Healthcare Omni-Channel Gateway returns in pool response.

Callback URL

Transaction Initiation

  1. Transaction request sent to Healthcare Omni-Channel Gateway
  2. Healthcare Omni-Channel Gateway initiates terminal application
  3. Terminal accepts card data and sends to Gateway
  4. Gateway communications with Processor
  5. Gateway returns response to terminal
  6. Terminal returns response to Healthcare Omni-Channel Gateway

Result Status

  1. Healthcare Omni-Channel Gateway sends results via Callback URL

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Multiple EMV supported processors are TYSY, Fiserv, Elavon, WorldPay, HeartLand, Global Payment, Vantiv. When Transaction is Initiated a request is sent to Healthcare Omni-Channel Gateway, Healthcare Omni-Channel Gateway initiates terminal application, Terminal accepts card data and sends to Gateway, Gateway communicates with processor, Gateway returns response to terminal, Terminal returns response to Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway sends results via Callback URL. Healthcare Omni-Channel Gateway returns in pool response.

Polling

Transaction Initiation

  1. Transaction request sent to Healthcare Omni-Channel Gateway
  2. Healthcare Omni-Channel Gateway initiates terminal application
  3. Terminal accepts card data and sends to Gateway
  4. Gateway communications with Processor
  5. Gateway returns response to terminal
  6. Terminal returns response to Healthcare Omni-Channel Gateway

Result Status

  1. Healthcare Omni-Channel Gateway sends results via Callback URL
  2. Healthcare Omni-Channel Gateway returns result in poll response

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Multiple EMV supported processors are TYSY, Fiserv, Elavon, WorldPay, HeartLand, Global Payment, Vantiv. When Transaction is Initiated a request is sent to Healthcare Omni-Channel Gateway, Healthcare Omni-Channel Gateway initiates terminal application, Terminal accepts card data and sends to Gateway, Gateway communicates with processor, Gateway returns response to terminal, Terminal returns response to Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway sends results via Callback URL. Healthcare Omni-Channel Gateway returns in pool response.

Tokenization

Transaction Initiation

  1. Transaction request sent to Healthcare Omni-Channel Gateway
  2. Healthcare Omni-Channel Gateway initiates terminal application
  3. Terminal accepts card data and sends to Gateway
  4. Gateway stores card data and sends to Gateway
  5. Gateway returns response to terminal
  6. Terminal returns response to Healthcare Omni-Channel Gateway

Result Status

  1. Healthcare Omni-Channel Gateway is polled for result
  2. Healthcare Omni-Channel Gateway returns result in poll response

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Multiple EMV supported processors are TYSY, Fiserv, Elavon, WorldPay, HeartLand, Global Payment, Vantiv. When Transaction is Initiated a request is sent to Healthcare Omni-Channel Gateway, Healthcare Omni-Channel Gateway initiates terminal application, Terminal accepts card data and sends to Gateway, Gateway communicates with processor, Gateway returns response to terminal, Terminal returns response to Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway sends results via Callback URL. Healthcare Omni-Channel Gateway returns in pool response.

Terminal Prompt

Tokenization Initiation

  1. Prompt request sent to Healthcare Omni-Channel Gateway
  2. Healthcare Omni-Channel Gateway initiates Terminal
  3. Terminal accepts input and sends to Healthcare Omni-Channel Gateway

Result Status

  1. Healthcare Omni-Channel Gateway is polled for result
  2. Healthcare Omni-Channel Gateway returns in poll response

This diagram shows secure payment processing via partner software and hardware, Transaction Broker API, and Healthcare Omni-Channel Gateway. Multiple EMV supported processors are TYSY, Fiserv, Elavon, WorldPay, HeartLand, Global Payment, Vantiv. When Transaction is Initiated a request is sent to Healthcare Omni-Channel Gateway, Healthcare Omni-Channel Gateway initiates terminal application, Terminal accepts card data and sends to Gateway, Gateway communicates with processor, Gateway returns response to terminal, Terminal returns response to Healthcare Omni-Channel Gateway. Healthcare Omni-Channel Gateway sends results via Callback URL. Healthcare Omni-Channel Gateway returns in pool response.

Our Getting Started Guides will help you along in your upcoming integration. Please take a look at them as you are planning out your integration.

Getting Started Guides

Integration Resources

Starting your Integration

Onboarding

Terminal Integration

Non - Terminal Integration

Hosted Payment Page Integration

Hosted Payment Page Addons

ACH and Cash Integration

Terminal Prompt and Print Job Integration

Reporting Integration

Recurring Billing Integration

Posting Directly to Gateway via HPP

Tokenization

Integration Issue Submission

The postman collection and environment are available to you to download for a quick start to see how the restAPI calls will work. The set up of these files are very simple, however we do supply you with instructions on how to set them up.

Postman Learning Center

Setup Instructions

Collection

Environment

Postman Hints

Once the collection and environment has been imported and configured Postman can show you examples of the restAPI call you are looking to use in many different languages.

Each integration will have to be certified by one of our Integration Specialist before an integration launch. These documents are available for to review and show what we will be looking for in a certification test. Not all of these documents will apply to each integration that is being built and are displayed in the order of the most commonly used Test Cases.

Test Case Scenarios

Hosted Payment Page

Terminal Test Case

Non Terminal Test Case

IVR Test Case

Reporting Test Case

Settings Test Case

Prompt Jobs Test Case

Pre-Authorization Test Case